CareSolve Overview

An industry proven, easy to use and affordable domiciliary care management system. It allows you to maintain comprehensive details of your clients, care workers and visits. Care Plans allow you to recreate regular visits as required, with the appropriate rates being charged to the client or other Invoice Payer (such as Social Services), and paid to your care workers.

The program can be used on just one PC or can be a true multi-user setup across a network; even at different locations if they're connected to the internet.

Existing computer users will have no trouble navigating around CareSolve using familiar keys, mouse actions, check boxes and lookup views. New computer users will be up and running in no time thanks to the intuitive screen layouts and comprehensive training which is provided as part the installation.

Integration with 3rd party applications

CareSolve is designed to integrate with many accounting and call monitoring programs, such as:-

• Electronic Call Monitoring Systems such as CM2000 and Panztel
• Accounts Programs, e.g. Sage, for Sales Ledger and Payroll processing
• streetmap.co.uk (for on-line address locations)
• Microsoft Mappoint (for accurate mileage calculations)

Costs

It won't cost a fortune to use CareSolve; our low-cost pricing structure is simple and flexible. There's a one-off fee of £1,750 to cover installation and up to 2 days on-site training. Then you pay, by standing order, a monthly licence fee according to the number of concurrent users. £79 for the 1st user, £39 each for additional users with further reductions the more you have. That's it. No annual maintenance fee, no support fees or charges for software updates.

Full details on request.

(All prices exclude VAT.)

Updates

Usually one or two each year. They're easily applied from links we send to you by email and there are no additional charges to pay.

Free Trial

It would be unwise to commit to a new system until you know it's right for you, so we'll install a full working version of CareSolve onto one of your own computers, spend a couple of hours taking you through the basics, and then leave it with you for 30 days - completely free of charge. During that time you will see for yourself how comprehensive it is and yet how easy it is to use.

Features

• user friendly interface
• carer training records, supervisions, reminders
• audit trail
• mileage calculations and route maps
• service returns
• access from anywhere in the world via internet
• electronic monitoring integration
• assist with CQC and LA compliance
• operator login and password to restrict functions
• various care worker rota layouts
• configurable invoice layout
• care worker availability templates
• contemporary Windows "look & feel"
• intuitive layout means it is easy to learn and use
• comprehensive set of standard reports
• report designer allows users to create custom reports
• easily expandable from 1 user/PC to multi-user network
• charge bands to allow different charges for the same work
• pay rates to allow different pay scales for the same work
• pay mileage to care workers
• "care on hold" for service users in hospital or respite
• substitution rate codes allow weekend and bank holiday rates to be applied automatically
• service user visit schedules
• repeat care plans
• care workers and service users in areas to allow easy control in large offices
• create declined lists for care workers or service users
• set gender preferences for care workers or service users
• easy to reallocate visits if a care worker becomes unavailable
• satisfies local Social Services reporting needs
• almost infinite visit archive with easy enquiry
• prevents care worker double booking
• allows for travel time between visits if required
• care worker holiday booking and holiday pay calculation
• care worker sickness records
• preview reports on screen before printing
• export data to various file formats including pdf & spreadsheet
• "cut and paste" data to and from other Windows applications
• not web-based, program and data is stored on your own PC or server
• regular (free) software updates
• comprehensive online documentation of software updates
• "suggest" will find available care worker for a visit